Privacy Policy

Effective Date: May 4, 2025

URDUX (SMC-Private) Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you interact with our services and applications, including through Meta platforms such as Facebook and WhatsApp.

1. Information We Collect

• Your name, phone number, and email (when provided)
• Public profile information if you log in via Facebook Login
• Appointment booking details you share with us
• Technical data such as IP address, device information, and browser type

2. How We Use Your Data

• To provide and improve our appointment booking services
• To communicate with users via WhatsApp or email
• To personalize user experience
• To analyze usage trends and improve our site

3. Facebook Login & WhatsApp Integration

If you use Facebook Login to access any part of our app, we will only request public profile information required to authenticate you. We do not publish anything to your Facebook profile or share your data beyond necessary usage.

Our app also uses WhatsApp Cloud API to send appointment-related messages. We only send messages to phone numbers with prior user consent.

4. Data Sharing

We do not sell or trade your personal data. We may share your information with service providers only to the extent necessary to perform core operations (e.g., WhatsApp messaging).

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access or disclosure.

6. Your Rights

You may request access to or deletion of your personal data by contacting us at connect@urdux.tech.

7. Contact

If you have any questions about this policy, you can reach us at:

URDUX (SMC-Private) Limited
Email: connect@urdux.tech
Website: https://urdux.tech